Cookie policy

Effective as of May 25, 2018

This cookie policy explains what cookies are and how we use them on our website. You should read this policy so you can understand what type of cookies we use, the information we collect using the cookies and how that information is used.

By using our website and Services you are agreeing that we can use cookies in accordance with this policy.

What are cookies

Cookies are files which contain a small amount of information. Cookies are stored on the browser or hard drive of your computer or device.

How do we use cookies?

We use Cookies to recognise you as a customer, customise GrapheneDB Services, content and advertising, measure promotional effectiveness, help ensure that your account security is not compromised, and to promote trust and safety across our sites and GrapheneDB Services.

What types of cookies do we use?

Cookies can be in the form of session cookies or persistent cookies. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

We use the following cookies:

  • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
  • Technical cookies. These cookies are used to recognise you when you return to our website or Services. This enables us to personalise our content for you, such as remembering your preferences. It also allows for live chat support during your browsing experience.

How do you block cookies?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

If you block our use of cookies, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way. For example, you will not be able to launch Neo4j Browser from our admin panel.

Changes to this Cookie policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.