GrapheneDB does not share customer information of any kind with anyone or any third party. We will not sell or rent your name or personal information to any third party. We do not sell, rent, or provide outside access to our mailing list or any data we store. Any data that a user stores via our facilities is wholly owned by that user or business. A user or business is free to take their data, leave the service, or simply delete their data from our facilities at any time.
GrapheneDB only collects such personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to, first and last name, zip code, email address, credit card information and/or other financial information and personal information necessary to generate proper legal documents and maintain proper billing methods for the services offered.
GrapheneDB takes strong measures to protect any data that you have submitted to us, especially data that is personal in nature, including profile and financial information. We strive to protect data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Along with the data that you may host with GrapheneDB, you also have access to your personal/profile data as well as your financial data. Owners of a GrapheneDB account can access and edit their data as necessary to ensure information is correct at all times.
GrapheneDB may release personal information if the partnership is required to by law, search warrant, subpoena, court order or fraud investigation. We may also use personal information in a manner that is anonymized, does not identify you specifically, nor allow you to be contacted, but does identify certain criteria about our Site’s users in general (such as informing third parties about the number of registered users, number of unique visitors, number of databases used, number of datastores, and the pages most frequently browsed, etc.).
Any customers or potential customers of GrapheneDB who have any specific questions, concerns, or complaints about our privacy policies or the methods in which we collect the necessary data to run our business, are encouraged to send an email to firstname.lastname@example.org. One of our team members will respond promptly and work to find an amicable resolution to the issue.
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